The current health crisis has affected businesses and people around the world and all 8 Empire Loan stores are doing the best they can to cope with the situation and continue to help our customers. Here are a few of the things we are doing at our local pawn shops across New England:
All Empire Loan stores have stopped displaying and selling jewelry to reduce contact interactions between our employees and customers for everybody’s health and safety. We have also stopped the sale of hardgoods in our stores for the same reason. Many items that may have been for sale in-store are now available online through our eBay store (http://www.ebaystores.com/empireloan).
Cleanliness Is Key
Employees are wiping down and disinfecting our retail and pawn counters on a regular basis and instituting safety procedures for the items we take in. Employees are regularly wiping down the equipment, counters and other frequently touched surfaces to maintain a sanitary work/customer space.
Renew Your Loan Online
Empire Loan is one of the few (if not only) pawnshop that allows customers to renew their loans online. This means customers can simply log onto our website (https://empireloan.com/new2020/) and click the link to “Pay Your Loan”. Once there, you can create an account that will allow you to pay to renew your loan or see when it’s due without having to come into the store. While other pawn shops and businesses may try to take advantage of their customers in times of trouble, Empire Loan works hard to make it easy for our customers.
Modified Store Hours
Although things keep changing by the minute, Empire Loan is striving to make it easy for our customers to come in when they have to. We currently are open Monday through Friday from 9 AM to 6 PM for our customer’s convenience and hope to add Saturdays back into that as soon as possible. We are available toll-free at (800) 375-PAWN and can be reached by email at Info@EmpireLoan.com during our business hours.
Contact Empire Loan In a Time of Need
Since 1985, Empire Loan has worked to earn your trust and in these difficult times, we will try to work even harder. If you have any other questions or concerns, please feel free to call us. Together, we can get through this.
For questions, please call us today @ 1-800-375-PAWN