In 1985 when Empire Loan first opened, the Ford Escort was the #1 selling car, WHAM! had the #1 song and gold was trading for around $300 an ounce. Now, 35 years later, the Toyota Camry is the top car, Weeknd has the top song and Gold is over $1800 an ounce. The one thing that has stayed the same is that Empire Loan is still getting customers the cash they need when they need it. In all those years, here’s what’s stayed the same at Empire Loan:
Help When you Need it Most
Empire Loan lends more than any other pawn shop: Customers continue to come to Empire Loan because Empire Loan will lend you more than just about anybody. As the price of gold has risen over the years, Empire has continued to lend you more when you need it most.
Beautiful, Clean, & Well-lit Stores
Empire Loan still features beautiful, clean, and well-lit stores. When you walk into any of Empire Loan’s 8 convenient locations, you feel safe and comfortable. We may have a wide range of items for sale but you’re not brushing off dust or wiping off grease. All of our merchandise is cleaned and inspected before it goes out for sale, and our jewelry is polished and looks brand new.
Professional & Courteous Service
Empire Loan was started by Mike, a third-generation pawnbroker committed to making Empire Loan a different kind of pawnshop, one that treats every customer honestly and fairly. He made sure his staff explained every part of the loan process clearly so customers felt secure that they would be able to get their items back when they were ready.
Community to Commitment
As Empire Loan grew, the commitment to the communities where we operate grew as well. In 2011 Empire Loan created the Empire Loan Charitable Foundation to support the communities we have become a part of. In the last 9 years alone, Empire has donated nearly $750,000 in charitable donations to organizations throughout New England. That commitment continues today and into the future.
Above all else, Empire Loan works with our customers to accommodate their challenges. This is most visible by the fact that over 90% of our customers who pawn their valuables for a loan, get their items back. That’s 9 out of 10 customers and is well over the industry average. That commitment to making our customers happy is what gives Empire Loan, the ultimate edge.
A lot has changed over the past 35 years, but the things that make Empire Loan special have only gotten better with time. Stop in and see for yourself. As Mike says: I’m Mike, I’m the Owner, It’s That Easy!