A letter from the Desk of Michael Goldstein…
March 18, 2020
To Our Valued Customers,
We understand the spread of the COVID-19 virus has begun to impact members of our community in meaningful ways. As an active neighbor in the communities in which we serve, Empire Loan is taking steps to provide some relief to our customers who may face financial hardship. Effective immediately, we’ve waived our convenience fee on all online interest payments. If possible, please take advantage of our online interest payment service by visiting EmpireLoan.com and clicking the “Pay Your Loan” tab.
Starting today, Empire Loan will eliminate late fees on any loan originating between November 1, 2019 and December 31, 2019.
Additionally, until further notice, Empire Loan will limit the amount loaned to any one person to $3,000 per calendar month.
For now, all Empire Loan locations will remain open. The nature of our business, face to face collateralized lending, does not avail itself to employees working from their home. We’ve taken every reasonable precaution to ensure the safety of our staff and our customers. We’re following all CDC and WHO recommendations as well as state and local directives.
Together, we can get through this national and worldwide emergency. Please be safe and know that we’ll do everything we can to help.
President, Empire Loan